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Access and Quality in VA Burial and Memorialization Services

How Satisfied are Veterans and Family Members with Burial and Memorial Services?

The National Cemetery Administration continues to provide high-quality, responsive service in all contacts with Veterans, their families and friends. We continue to obtain feedback from Veterans and their families, as well as the funeral directors who work with Veterans and their families, to ascertain how they perceive the quality of service provided by National, State, and Tribal Cemeteries.

Learn more about burial and memorial benefits.

National Cemetery Satisfaction (PDF)
State and Tribal Cemetery Satisfaction (PDF) *
Memorial Products Satisfaction

* VA provides grants for the establishment, expansion, or improvement of a State or Tribal Veterans cemetery, however States and Tribal organizations operate and maintain these cemeteries.